I have noticed recently that the art of customer service is extinct ! From retail stores to coffee shops and everything in between. People are so caught up on themselves and their electronic devices that they forget that they are being paid to provide a service to us the consumer.
I was recently in a retail store at the mall and the woman servicing me actually walked away from me to answer the phone without saying excuse me and never returned to the counter to hand me my purchase and say thank you. I was appalled, I should have turned right around and returned my purchase of over $100, the good thing is there is a survey at the bottom of the receipt where I will get to tell the corporate office how I was treated. I think she was angry of the fact that I did not want to apply for the store credit card...sorry I just do not want it. She actually rolled her eyes at me when I said no thank you !!! This was not a teen but an older woman rolling her eyes.
People that work with the public need to start realizing that part of their job is leaving us, the consumer happy. Whatever happened to the customer is always right ? I am not a rude or mean person by all means and I feel like I am the one working in order to get a smile...geesh.
I will not step of my milk crate ! Have a good day and smile :-)
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